Self Storage Call Centers

Call the process what you want, but having someone there to talk with, chat with,  or text with your customers is important!

Today's  technologies make it possible to run a self storage call center strategy with one or a few agents. This gives you flexibility  for doing innovative and inventive processes for call routing, sales lead management, customer service engagement, and more. Contact us for help in putting together your  own self storage call center . We've worked on a lot of self storage call centers . 

You can have an in-house self storage call center to handle enough of your calls to keep a group of your own agents busy  during peak times, and use the Call Here self storage call center as back-up to catch any calls you miss. This is a great strategy that gives you the best of both worlds in a cost effective manner. 

There are so many ways to deploy technology to make your self storage call center effective. Whether you have big staff counts at big stores or no staff at small stores, a self storage call center  is the backbone to effective sales and customer service management. 

Some sites in some markets do best with a well staffed crew on site. A self storage call center is the perfect back-up to allow the on-site staff to do all the things they need to do to keep a bustling business growing. 

You can have us handle the relationship between you and your Virtual Assistants or contractors. You can contract with us to find the right subcontractors to help with your operations. 

We have a network of conscientious contractors who know self-storage. They are on-shore, off-shore, and near-shore people who sound like native English speakers. 

Our network also includes fluent Spanish speakers.

Oh yes, you can use A.I to deliver much of the back and forth communication between your customers and your system. When done well, it becomes a positive and successful experience for your customers and your staff. When done poorly, it fails miserably. We can help guide you through the process. 

Yes. You need a great telephone strategy, and a great partner handling your calls. This chart comes from a report by DialogTech from January 2021. 60% or more of your new business is probably related to telephone calls. Get a call center partner who knows how to convert inquiries into rentals!

Customers and prospects use many channels to find you and to communicate with you. We can help you master more than just the calls you receive, and help you with a total "inbound" strategy. In spite of that, the telephone remains the most important contact channel that there is. Make sure your telephone strategies are top notch!